The COVID-19 pandemic has taught us that a crisis can occur without much warning that has the power to completely upend your business. Unfortunately, many organizations that were not prepared to handle the human resources side of the lockdown struggled significantly. Crisis management has never been more important than it is right now. A virus pandemic that brings businesses to a grinding halt around the world may be an extreme example, but there are so many crises that can interrupt your business, from a stockroom fire to a major earthquake.
A crisis is something unexpected and unlikely that occurs suddenly and has a high impact on your business. It could affect only your organization, or it may impact the entire industry. Although it is impossible to plan for every detail in advance, our crisis management services can help you to minimize the damage when a crisis hits.
What Types Of Crises Can We Manage?
Here is a look at some of the crises that HR Smart can help your organization to manage.
- A natural disaster, such as a hurricane or earthquake
- Damage to your property or infrastructure, such as flooding or a fire
- The death or serious injury of key employees
- Attacks against employees
- IT or network infrastructure outages, such as those caused by hardware failure or computer viruses
- Legal action or lawsuits
- Disease outbreaks and pandemics
Smart HR’s Crisis Management Services
Here are some of the ways we can help businesses limit disruptions and keep employees safe and healthy in a crisis.
Return To Office
Reopening after a crisis can be challenging, particularly after a pandemic when ongoing risks of infection exist. Our team can help you devise the most effective and safest plan for reopening your offices. We will review your organization and any official requirements and guidelines to create an effective plan. For example, when social distancing is needed, we can propose floor plans and cleaning protocols.
It can be difficult enough to stay on top of employment laws and regulations under the best of circumstances, but when a crisis strikes, it can divert your attention from ensuring you are meeting compliance standards. This puts you at risk of government fines and lawsuits, in addition to increased turnover and employee dissatisfaction. Our experts can ensure you remain in compliance as you navigate a major crisis.
Employee Relations and Communications
We can provide vital employee relations services during a crisis, such as engagement efforts, investigating employee complaints, conflict resolution, policy creation and enforcement, employee support, and serving as a liaison between employees and management.
Interim HR, Recruiting and Payroll Support
Any disruption to your payroll function can leave your employees in a bad financial position. Our team can ensure your team is paid correctly and on time, even during a time of crisis. This short-term support in payroll processing is available across a broad range of payroll technology platforms.
Get In Touch With Smart HR For HR Crisis Management
Whether you have just been hit by a crisis or you want to ensure your organization is prepared for the next crisis, get in touch with Smart HR today to find out how our services can keep operations running smoothly in the face of adversity.